Job Overview
ENPULSION is looking for a Customer Quality Engineer (m/f/x), responsible for managing customer quality topics throughout the product development life-cycle of our electric propulsion systems. The role will be the key interface between our customers and internal teams, ensuring timely resolution of non-conformances and alignment with technical and quality standards. This includes driving continuous improvement by incorporating customer feedback and supporting product assurance at every development milestone.
Key responsibilities:
Type of contract: Full time position with 38.5 hours/week
Salary: The minimum base salary for this position starts at EUR 3.575,39 gross per month, with a planned significant overpayment of 4000-4500 depending on your professional experience and qualifications.
Key responsibilities:
- Serve as the primary point of contact for customer communication related to product quality.
- Identify and manage quality-related risks throughout the development process.
- Monitor and control product requirements to ensure alignment with customer and internal standards.
- Support and coordinate test campaigns during product development phases.
- Investigate, manage, and resolve customer-reported non-conformances (NCs) related to product quality.
- Apply established quality tools and methodologies (8D, 5Why, Pareto, etc.) to support effective problem-solving.
- Review and approve quality-related documentation and ensure completeness and accuracy.
- Design, implement, and monitor quality training programs to strengthen awareness among customer-facing teams.
- Lead cross-functional teams to drive product and process improvements based on customer feedback.
- Ensure adherence to internal and external quality standards throughout the development lifecycle.
- Conduct independent quality audits during product development phases.
- Manage and maintain all quality-relevant documentation in line with internal procedures.
- Prepare and deliver clear and well-structured technical documentation.
- Ensure structured feedback from customers is captured and integrated into continuous improvement processes.
Type of contract: Full time position with 38.5 hours/week
Salary: The minimum base salary for this position starts at EUR 3.575,39 gross per month, with a planned significant overpayment of 4000-4500 depending on your professional experience and qualifications.